Payment methods Credit Card: Payment can be made by credit card. Once you have received our booking confirmation, you can send your credit card details by fax (you will receive a special form to do this) or you connect to our secure server on the website to fill in our payment form. Bank transfer: You also can make a bank transfer. You will receive the details of our bank account "LA CAIXA" with the booking confirmation. When do I have to pay? After confirming that your request is available, we send you a booking confirmation with 2 payment parts (deposit and final payment). The deposit of a 20% has to be paid 3 days after you have received our booking confirmation, the final payment 14 days before arrival. Lastminute reservations are payable at time of booking. For all late bookings, credit card is the only acceptable form of payment. If I have to cancel? No problem, we charge the following cancellation fees calculated from the the total cost of the booking. We refund the difference over payments received. Days before arrival 8 days and more 5 % (Min. 30 €) 4-7 days 15 % 0-3 days 25 % (Min. 1 night) All cancellations must be notified to MenorcaOk in writing by e-mail or fax during normal business hours. We regret we cannot make any refund if cancellation is not notified to us. Villa bookings: If you cancel up to 15 days before arrival there is a 5 % (min. 30 Eur.) cancellation fee calculated from the total cost, we refund the difference over payments received. Between 4 and 14 days before arrival a 15 % cancellation fee and between 0 and 3 days before arrival a 25 % cancellation fee.

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